For small business owners

A one-star review hurts.
A badly handled response
can finish you.
Test yours before you post it.

Paste the review. Paste your draft response. Simulate how the reviewer, your regulars, and prospective new customers react — before you hit send.

★☆☆☆☆

"Worst experience I've ever had. Staff were rude and the food was cold. Will never return and will be telling everyone I know."

Posted 3 minutes ago · Google Reviews
⚡ Your rating just dropped

Free to join the waitlist

The problem

Real business owners.
Real panic.

"

Spent like 20 mins trying to write a response that didn't sound defensive. Anyone else find this weirdly stressful?

r/smallbusiness
"

It boils my blood to have to say 'Thank you for the feedback' for excessively rude reviewers.

r/restaurantowners
"

I honestly want to flip out on him. I do not want to leave a nice response.

r/GoogleMyBusiness
"

It honestly felt like my business slowed down and new customers stopped coming in.

r/GoogleMyBusiness
"

I'm scared of one person early on giving me a one star and then my reviews are skewed horribly first starting out.

r/smallbusiness
"

Someone left a nasty, false review on my business's Google profile, and it's really frustrating.

r/GoogleMyBusiness
How it works

Three inputs.
One clear answer.

01 —
Paste the review

Copy the negative review in full. Include the star rating and platform.

02 —
Draft your response

Write what you actually want to say — even the version you'd never send.

03 —
Run the simulation

AI agents representing the reviewer, your regulars, and new visitors simulate how each response lands.

Example output

See exactly what
each response does.

Rebuff simulation result
+12 reputation
Response A — Professional acknowledgement
Prospective customers rate this as trustworthy. Existing customers feel pride. The reviewer is unlikely to update but unlikely to escalate. Recommended.
−2 reputation
Response B — Defensive clarification
Existing customers feel uncomfortable. Prospective customers read it as a red flag. Reviewer is likely to reply again and escalate.
−34 reputation
Response C — Your original draft
Prospective customers predict aggression. High viral risk — 3 in 5 agents flagged this as screenshot-worthy. Do not send.

Don't guess.
Simulate.

Join the waitlist. Free to join the waitlist